Privacy Policy and Data Protection

Our Privacy Commitment

At Lumorindavex, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

We believe in transparency and want you to understand exactly how your information is handled when you use our services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Information You Provide:

• Contact details (name, email, phone, address)
• Financial information relevant to planning services
• Communication preferences and feedback
• Account and subscription information

Automatically Collected Information:

We collect technical information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our financial planning services
• Communicating with you about your account and services
• Sending relevant updates and educational content
• Ensuring security and preventing fraud
• Complying with legal obligations and regulations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

How We Share Information

We may share your information in limited circumstances:

• With service providers who help us deliver our services
• When required by law or to protect our rights
• In connection with business transfers or acquisitions

Data Security Measures

We implement comprehensive security measures including encryption, access controls, and regular security assessments to protect your personal information from unauthorized access, disclosure, or misuse.

Your Privacy Rights

You have important rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data in certain circumstances
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings or our cookie consent tool.

For detailed information, please see our Cookie Policy. Cookie Policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Policy Changes

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website.

Contact Information

If you have questions about this privacy policy or want to exercise your rights, please contact us: